Personal Information Collected at Registration
Opening a Kinghills account starts with an email registration form. During a reviewed test of the current sign-up flow, the process was completed across two form stages and included fields for email, password, first name, last name, date of birth, sex, country, currency, phone, city, address and postcode.
These fields relate to identity, contact and account setup rather than gameplay activity. Players can review the full sign-up process directly through the Kinghills real money gaming site before deciding whether to register.
Consents Given During Sign-up
The registration form observed during testing included several separate consent points rather than a single blanket agreement. This structure allows different types of acceptance to be recorded individually.
- Confirmation of being at least 18 years old;
- Acceptance of the Terms and Conditions;
- Acceptance of the Privacy Notice;
- Separate consent for promotional communications.
Keeping promotional consent separate from the core account consents means a player can complete registration without automatically opting into marketing contact.
Email Confirmation After Sign-up
Following registration, a confirmation link was sent to the email address used to open the account. In the reviewed test, this message arrived within 48 seconds of completing the form.
The arrival of this email reflects delivery speed only. It does not, on its own, confirm that the account or its verification status had been finalised at that point.
Phone Number Field at Sign-up
A phone field appeared within the registration form during the reviewed test. It was not accompanied by a phone verification step in that flow, so its presence does not indicate that phone confirmation is a mandatory part of account creation.
When Identity Verification May Apply
Kinghills operates a KYC process that is separate from the initial registration form. According to published verification rules, identity checks are required before a withdrawal is processed and can also be requested for broader account or payment reviews.
Verification is not necessarily a one-time event tied only to sign-up. It may be triggered at different points depending on account activity.
- A withdrawal request;
- A risk-based account review;
- A payment ownership check;
- Inconsistent account details.
Documents That May Be Requested
When verification is triggered, Kinghills may request specific documents to confirm identity, address and payment ownership. These are distinct checks and are not always requested together.
- Passport or national identity card;
- Utility bill or bank statement not older than 6 months as proof of address;
- Card, bank account or payment-system evidence confirming payment ownership.
Payment ownership checks are a defined part of this process and can apply independently of standard identity or address verification.
Verification Timing and Withdrawal Effects
Published KYC rules give the review team up to 24 hours for an initial document review. This figure is a stated target for that first review stage, not a guarantee of full verification within that time, and additional information requested from a player can extend the process.
Withdrawals remain restricted until the required identity and payment checks are completed. KYC review can take place before the casino’s withdrawal processing period begins, and verification may also be requested when bonus activity or account risk requires further checks.
Operator and Support Contact
Kinghills is linked to IntellogixSoft B.V. as the operator context provided for the site. This reference identifies the operator only and does not describe any specific data-handling role.
General support is available through 24/7 live chat and by email at support@kinghills.com. These channels handle general player queries; they are not confirmed here as the specific route for privacy-rights requests such as access, correction or deletion.